Everything you need to set up and manage your SOLO store.
Getting Started
How do I create my store?+
Sign up at solosme.ng, fill in your business details, and your store is live within minutes. You'll get a free subdomain like yourstore.solosme.ng.
How do I add products?+
Go to Dashboard → Products → Add Product. Fill in the name, price, description, stock quantity, and upload images.
How do I customize my storefront?+
Go to Dashboard → Settings → Branding to change colors, fonts, and logo. Use Settings → Storefront to update your hero text and SEO description.
Payments
Which payment providers are supported?+
SOLO supports Paystack and Flutterwave. Go to Settings → Integrations to enter your API keys.
How do I test payments?+
Use your Paystack/Flutterwave test keys (starting with pk_test_ or FLWPUBK_TEST). Process a test order on your storefront, then switch to live keys when ready.
When do I receive payouts?+
Payouts are handled by your payment provider (Paystack/Flutterwave) according to their settlement schedule — typically T+1 for Paystack in Nigeria.
Delivery
How does delivery pricing work?+
Set a base fee and per-km rate in Settings → Delivery. If you add a Google Maps API key, delivery fees are calculated automatically based on distance.
Can I offer free delivery?+
Yes — set both the base fee and per-km fee to 0 in your delivery settings.
WhatsApp & Messaging
Is WhatsApp already connected?+
Yes — SOLO provides managed WhatsApp messaging out of the box. If you want to use your own business number, enter your Meta API credentials in Settings → Integrations.
How do customers reach me?+
Customers can chat with your AI sales assistant on your storefront. Messages and orders are also sent to your connected WhatsApp number.
Domains
How do I get a custom domain?+
Go to Settings → Domain → Custom Domain. Enter your domain, then add the DNS records shown to your domain registrar. SSL is automatic.
Can I change my subdomain?+
Yes — click the edit button next to your store URL in Settings → Domain. Choose any available subdomain.
Account & Security
How do I add staff members?+
Go to Settings → Team, enter their email and assign a role. They'll receive an invite link.
Is my data secure?+
Yes — SOLO uses Supabase with Row Level Security, ensuring complete tenant isolation. All API keys are encrypted at rest.